TSG2 Support:
TSG2 wants to ensure that all of our customers are deeply satisfied with the media products we offer. TSG2 offers 24/7 customer service attention 365 days of the year. Our warranty on all of our prestigious media product line is superior to all of our competitors. We offer different levels of warranties on your mobile products. We have the Sterling warranty guarantee plan (1 yr), the Gold warranty guaraplan (3 yr), and our Platinum warranty guarantee (life of the product). The Sterling warranty comes with all models of TSG2.
FAQS:
"Does the DVR Docking station fit all the internet tablets?"
Answer: YES! TSG2 DVR Docking station is designed for all of our Tablets including the NEW ITV10 tablet soon to arrive!
"What if I cannot connect to my PC remotely, can someone help me to access my files!
Answer: YES! We have sharp customer service technicians online available to assist you to access your remote PC.
"Will the Vision 3 play my personal videos on my High Def TV?"
Answer: YES! All of our multimedia video products connect to all High Definition TVs with crystal clear results!! You will enjoy!
Customer Service Point of Contact:
TSG2 Media, Inc.
4474 Industrial Complex Blvd
Vista, CA 92048
1-800-TSG2-ALL
California: 1-760-555-1278